Invoices can be hard to read and difficult to understand. We want to build relationships based on trust and transparency which is why we simplified our billing after comparing invoices from the breadth and width of industry. With no hidden fees it is easy to understand what to expect with DDR.
Thanks to our excellent staff for a flawless safety record our insurance and Worksafe Premiums have been dropped and we have passed those savings onto our clients with an unheard of rate cut! Here’s to another successful year and many more to come.

This is the basis of our business. If you need us and call us out to your equipment this is what you can plan for.
Need us more regularly than the odd callout? Regularly scheduled fleet needs you want planned for? Want us to take over total maintenance of your fleet? Have a crew in our area for a project and want to ensure they are supported? We can discuss your needs and come up with a plan that works.
Maintenance contracts are a diverse solution to your needs. This is a completely negotiated support tailored to fit your needs and budget. A one off solution to your unique needs.
These contracts can take many forms from regular required inspections like annuals/NDTs, regular or planned servicing, yearly or monthly "check ups" to ensure equipment is safe to satisfy and exceed WorkSafe BC expectations. Have rental equipment and want an unbiased pre-return inspection and repairs? Plan it with us in advance! Wanting priority service for a critical window? We can do that.
We can tailor a plan to support your operations whether a crew is in our area and needs their equipment looked after, you have a fleet that runs during the week and want weekend greasing/maintenance, dedicated block time for whatever your crews need. Any repeat needs we can negotiate a plan for you.
Maintenance Contracts come with the added benefit of access to the "Build Your Account" Program with dealers.

Leverage our industry leading management software to preschedule regular maintenance with reminders! We can tailor these to your needs! Want remote hour monitoring? We can find and deploy the right solution for your fleet under a contract!

After comparing invoices, and paying our share, the simpler the billing format the easier to understand and less frustrated we were. A low hourly rate can look appealing until you start adding in service truck fees, environmental charges, specialty tooling fees, mileage fees, fuel surcharges, and out of area fees.
Instead of a dozen or more line items with multiple rates we simplify the invoice down for billing and provide you with a more specific written account of our time so you can see and understand what we have done for you.
If you buy through a dealer regularly then you know they track your total money spent and will work harder to gain more of your business in a variety of ways from waived costs like shipping, discounts, free trials, etc. One of the best ways to do this is through parts and components. Maintenance Contracts with us may be negotiated with the "Build Your Account" program as part of your contract.
Conditions and terms apply to the "Build Your Account" program. Ask us for more details.
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