We at Davidson Diagnostics and Repair LTD. commit to conducting business reliably in support of our customers. We may be working in loud, telephone restricted areas, or remote cell service dead zones so leave us a message and we will get back to you as soon as we can to determine how we can get you back in action as soon as possible.
We at Davidson Diagnostics and Repair LTD. commit to conducting business ethically. Commitment to this is uncompromising. Knowing we are a small local business we do not have the monetary backing of a megacorporate structure to back unsafe, irresponsible, or poor decisions in house or on behalf of our customer base. While we are on your site we will conduct ourselves in such a way as to reflect well upon our clients, your stake holders, the public, or competitors.
We recognize we are a service to support our community's success in a niche many are unfamiliar with. We will never take advantage over ignorance providing clear explanations to answer any questions our clients have as best we can to ensure peace of mind. When in doubt we will arm our customer with the knowledge and work through the decision process with them.
We at Davidson Diagnostics and Repair LTD. commit to maintaining a professional work environment on or off site and in traffic. As professionals we will maintain that decorum in our conduct and leverage our experience and knowledge to the best of our professional abilities.
We at Davidson Diagnostics and Repair LTD. commit to taking accountability for our decisions and actions. In another word taking ownership of our work to ensure our customer's success. We refuse to shift blame or ignore a lesson if it means covering it up to look better. Our view is the best illustration of responsibility is to be accountable and learn from what has or could have happened. To write those lessons into our procedures so we do not make those misjudgments again.
We at Davidson Diagnostics and Repair LTD. commit to continual improvement. This is a steady diversification of our software and manuals to ensure our customers are receiving the best care. This is also analyzing and learning from our experiences in the field be it near misses, imperfect execution, or perhaps suggestions provided by peers. Experience is important and we commit to always listening to the experience of others and learning from it to improve our own execution.
We at Davidson Diagnostics and Repair LTD. commit to conducting business with respect for ourselves and our customers. We will respect ourselves by not lowering our standards of excellence. We will not install substandard components, conduct jobs in negligent or unsatisfactory manner, not ensure we engage with safety and place ourselves in danger.
We at Davidson Diagnostics and Repair LTD. commit to conducting business with respect for our customers. We will communicate clearly, we will cooperate with our customers and their crews in a professional manner, we will conduct jobs safely so as not to put others at risk, we will conduct ourselves with transparency and integrity.
We at Davidson Diagnostics and Repair LTD. commit to conducting business in a safe and responsible manner. Safety can be a sensitive topic and we recognize there can be large gulfs between discussing safety, safety policies, and safe decision making and conducting ourselves in a safe manner. To support our commitment we commit to review and refinement of decision making practices regularly and staying up to date on legislation, requirements, and qualifications. This is to equip us for safe decision making in the field for ourselves and those around us and those awaiting us all at home.
Part of safety is taking responsibility for the safety of the environment we work in which is equally important to us. We are all stewards of the environment and so jobs are to be planned responsibly to minimize any danger to our waterways, plant or animal life, and ground.

As a commitment to our integrity documentation of our jobs means we store images of those repairs for review. At any time a customer may request those images so they can see their equipment and repairs. This being ideal for remote crews or rental equipment.
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